Built on Hospitality

Discover how we went from waiting tables to building world-class travel experiences, earning recognition from the U.S. Senate along the way.
Three individuals smiling, with the man on the right holding an open framed document titled 'Congressional Record' in front of a U.S. government seal and flags.
Smiling woman in a blue shirt pushing a blue cooler cart with bottled water.
Man in a blue polo shirt smiling and handing out bottled water outdoors near parked vehicles and trees.

Our Story — Helping Travelers Explore with Care Since 2001

Two smiling tour guides wearing branded polo shirts, standing in front of a white tour van.
Three people standing in front of a U.S. flag and a seal, holding an award certificate.
2001
Miami Beach 411 Founded (MiamiBeach411.com) – While working at a popular Miami restaurant, Gus and Michelle Moore created a trusted web guide for travelers—sharing local favorites and firsthand insight into the Miami Beach experience. Learn more ➜
2006
Orlando Miami  Founded (OrlandoMiami.com) – Developed a customizable way for travelers to experience the best of Orlando and Miami, with seamless planning and private transportation. Learn more ➜
2008
The Miami Tour Company Founded (MiamiTourCompany.com) – Using insider knowledge, Gus and Michelle launched highly rated Miami and Everglades tours, investing in their own fleet of vehicles and producing multilingual audio tours in eight languages to serve travelers from around the world. Learn more ➜
2009
Key West Bus Tour Founded (KeyWestBusTour.com) – Introduced scenic, comfortable bus tours from Miami to Key West—making the journey as enjoyable as the destination. Learn more ➜
2015
Miami To The Max! Founded (MiamiToTheMax.com) – Designed the ultimate Miami experience, combining top attractions, iconic neighborhoods, and standout dining into one world-class tour. Learn more ➜
2019
Trusted Charters Founded (TrustedCharters.com) – Brought all of our Florida travel companies together into one seamless gateway for planning amazing vacations. Learn more ➜
2021
U.S. Senate Award – Honored for excellence in hospitality by the United States Senate Committee on Small Business and Entrepreneurship.  Learn more ➜

Built on Hospitality, Driven by Service

Trusted Charters is a family-owned company built on a passion for hospitality. Our journey began at Miami’s beloved Tuscan Steak Restaurant, where we mastered the art of anticipating guests’ needs and creating memorable moments. Guided by those lessons, we transformed our love of service into a thriving travel company—delivering highly rated tours and seamless vacation planning to travelers and organizations around the world.

850k

Happy Customers

17k

Group Charters

25+

Years Travel Expertise

Meet the People Behind Your Vacation

A team united by a love of service you can count on.
Portrait of a young woman with long brown hair wearing a black and white striped shirt, with a blurred nature background.
Michelle Moore
Founder & Chief Explorer
Young man with curly blond hair wearing a black hat and dark gray shirt, smiling slightly against a gray background.
Gus Moore
Founder & Tour Guide
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Monica Ruiz
Head of Operations

Why Choose Trusted Charters?

The Trusted Charter experience goes beyond travel — it’s about creating memories for life.
Personalized itineraries tailored
Handpicked destinations and trusted partners
24/7 on-trip assistance and travel support
Sustainable and responsible travel practices
Competitive pricing to fit your budget
Passionate team of world explorers