Built on Hospitality

Discover how we went from waiting tables to building world-class travel experiences, earning recognition from the U.S. Senate along the way.
Michelle and Gus Moore receive an award from U.S. Senator Marco Rubio
A smiling Michelle Moore handing customers bottled water.
A smiling Gus Moore handing customers bottled water.

Our Story — Helping Travelers Explore with Care Since 2001

Michelle and Gus Moore standing on Ocean Drive near their first tour bus
The Miami Tour Company awards ceremony with Florida Senator Marco Rubio.
2001
Miami Beach 411 Founded (MiamiBeach411.com) – While working at a popular Miami restaurant, Gus and Michelle Moore created a trusted web guide for travelers—sharing local favorites and firsthand insight into the Miami Beach experience. Learn more ➜
2006
Orlando Miami  Founded (OrlandoMiami.com) – Developed a customizable way for travelers to experience the best of Orlando and Miami, with seamless planning and private transportation. Learn more ➜
2008
The Miami Tour Company Founded (MiamiTourCompany.com) – Using insider knowledge, Gus and Michelle launched highly rated Miami and Everglades tours, investing in their own fleet of vehicles and producing multilingual audio tours in eight languages to serve travelers from around the world. Learn more ➜
2009
Key West Bus Tour Founded (KeyWestBusTour.com) – Introduced scenic, comfortable bus tours from Miami to Key West—making the journey as enjoyable as the destination. Learn more ➜
2015
Miami To The Max! Founded (MiamiToTheMax.com) – Designed the ultimate Miami experience, combining top attractions, iconic neighborhoods, and standout dining into one world-class tour. Learn more ➜
2019
Trusted Charters Founded (TrustedCharters.com) – Brought all of thier travel companies together into one seamless gateway for planning amazing Florida vacations. Learn more ➜
2021
U.S. Senate Award – Honored for excellence in hospitality by the United States Senate Committee on Small Business and Entrepreneurship.  Learn more ➜

Built on Hospitality, Driven by Service

Trusted Charters is a family-owned company built on a passion for hospitality. Our journey began at Miami’s beloved Tuscan Steak Restaurant, where we mastered the art of anticipating guests’ needs and creating memorable moments. Guided by those lessons, we transformed our love of service into a thriving travel company—delivering highly rated tours and seamless vacation planning to travelers and organizations around the world.

850k

Happy Customers

17k

Group Charters

25+

Years Travel Expertise

Meet the People Behind Your Vacation

A team united by a love of service you can count on.
Michelle Moore
Founder & Chief Explorer
Monica Ruiz
Head of Operations
Gus Moore
Founder & Tour Guide